Privacy Policy

At Cinzia Campigotto Skin Expert, we value your privacy and are committed to protecting your personal data in accordance with the United Kingdom General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We CollectPersonal Identification Details: Name, address, email, phone number, date of birth.Payment Information: Card details and deposit payments (processed securely via third-party providers).Appointment Details: Date, time, treatment preferences, and history.Communication Data: Emails, messages, or notes related to your inquiries and feedback.

2. How We Use Your InformationTo schedule, confirm, and manage your appointments.To process your deposits and payments securely.To send appointment reminders, updates, or important notifications.To improve our services based on your feedback and preferences.To comply with legal obligations related to our business operations.

3. Booking Deposit PolicyA non-refundable deposit is required to secure your appointment.The deposit amount will be specified during the booking process.The deposit is deducted from the total cost at the time of service.If you do not attend or cancel without sufficient notice, the deposit may be forfeited, in accordance with our cancellation policy.

4. Cancellation and Rescheduling PolicyCancellations or postponements must be made at least 24 hours prior to your appointment.Late cancellations or no-shows may result in the loss of your deposit or applicable cancellation fee.To cancel or reschedule, please contact us via cinziacampigottoskinexpert@gmail.com.

5. Data Sharing and SecurityWe do not share your data with third parties without your explicit consent, except:To comply with legal obligations.To trusted third-party providers (e.g., payment processors) under strict confidentiality.We implement appropriate security measures to protect your personal data against unauthorised access, alteration, or disclosure.

6. Your Data RightsYou have rights under UK GDPR, including:The right to access, rectify, or delete your personal data.The right to withdraw consent at any time.The right to object to processing or to restrict processing.The right to data portability in certain circumstances.To exercise these rights, contact us at cinziacampigottoskinexpert@gmail.com.

7. Data RetentionWe will retain your personal data only as long as necessary for the purposes outlined in this policy, typically for [specify period, e.g., 6 years] in accordance with legal requirements.Once retention periods expire, data will be securely deleted or anonymised.8. Cookies and Website DataOur website uses cookies to enhance user experience (if applicable). You can manage cookie preferences via your browser settings.

9. Changes to This PolicyWe may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

10. Contact UsIf you have any questions about this Privacy Policy or your data, please contact:Cinzia Campigotto Skin Expert

Privacy Policy

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